Privacy Policy

Last Updated: 20 September 2025
Effective Date: 20 September 2025

Introduction

Welcome to Truck OntheMove. This Privacy Policy outlines how we collect, use and protect your personal information when you use our services, including our website and mobile applications.

1. Information We Collect

We collect personal information to provide and improve our services:

• Camera Access: Used for uploading driver documents for example license, vehicle registration and truck images. We do not access or store camera footage without your action
• Personal Identification: Name, contact details and payment information.
• Vehicle Information: Details about the vehicles involved in services, including registration and condition.
• Location Data: Used only when tracking the trip or while providing nearby job offers. Location is used in real-time and not stored unless necessary for ongoing services
• User Data: Full name, phone number, vehicle info and verification documents. Optional profile picture and contact info

2. How We Use Your Information

Your information is used for:

• To connect truck drivers with users needing cargo transport
• Providing and managing services.
• Processing payments and transactions.
• Communicating with you regarding services and updates.
• Improving our services and customer experience.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in service delivery.
• Legal Compliance: Authorities when required by law.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Truck OntheMove is not intended for users under 18 years old. We do not knowingly collect data from minors.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: developers@cargopropelsystems.com
Phone: +263715326342